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What customers say about competitors — and what you can exploit.
"I've been running my restaurant for 11 years and never had a clear picture of what competitors are actually doing. This changes that."
Restaurant owner · Harrisburg, PA · Early access
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Step 1 of 5
Find your business
Search your business name as it appears on Google Maps. We pull your listing to verify ownership.

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Market score: — ⚙
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Harrisburg, PA
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Market score
Market
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Market overview
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Your rating
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vs market
Your reviews
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total
High threats
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in your area
Opportunities
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competitors slipping
Competitor rankings
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Top competitor complaints
Full analysis →
Slow service38%
Long wait times26%
Cold food21%
High prices15%
Opportunities this week
You
High threat
Watch
Low / opportunity
Competitors by distance
Click any competitor to see their full profile.
What competitors' customers complain about
Slow service38%
Long wait times26%
Cold food on arrival21%
Pricing too high15%
What competitors' customers praise
Good atmosphere44%
Tasty food38%
Good value28%
Friendly staff22%
What this means for you
✅
Speed is your biggest differentiator right now
38% of competitor complaints are about slow service. If you are consistently fast you are already winning on the biggest pain point in your market.
Your advantage
💡
Atmosphere matters — lean into authenticity
Good atmosphere is the top praise across the market. Your authentic setting is something no chain can replicate. Make it a reason to visit.
Opportunity
⚠️
Watch your own wait times
While competitors struggle more with this, you are not immune. Watch your response times — slow service complaints compound quietly before they show in your rating.
Watch closely
Rating distribution — your market
Your competitive ranking
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📊
Benchmarks — Pro feature
See how your food cost, labor ratio, and revenue compare to similar businesses in your area. Real numbers from real businesses.
Your food cost %
34%
Market avg 29%
Labor ratio
31%
Market avg 34%
Revenue rank
#6
of 14 tracked
Top quartile gap
$4.2k
per month
📈
Demand forecasting — Pro feature
90-day demand outlook for your category. Know before your slow season hits. Staff and stock accordingly.
🏷️
Price tracking — Pro feature
Get alerted when competitors change their menu prices. Know before it affects your traffic.
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